MAR DE CORTEZ RENTALS RESPONSE TO COVID 19

MAR DE CORTEZ RENTALS RESPONSE TO COVID 19


 
Here at Mar de Cortez Rentals, our top priority has been the health and safety of our employees, homeowners, guests, and communities amids this COVID-19 pandemic.

We are actively monitoring the city´s and state´s for developments making constant updates to our operations and services provided. Over the last several weeks, we have been working around the clock to ensure our policies reflect the latest recommendations and requirements.

In the past couple of weeks, the decision to pause some of our operations was made for the health and safety of our employees and our communities.

We have been able to responsibly secure all necessary cleaning products to ensure the safety of our guests and employees.

Our team is eager and excited to get back to work and assist our guests and owners. Before our guest arrives, we’ll ensure our properties are clean and ready to create great memories giving you peace of mind.



Registration

Upon arrival at our office, it will be one person per reservation, preferably the guest who made the reservation. Please remember that a facemask is required to enter our office. You will be assisted by one of our trained receptionist wearing their P.P.E. (Personal Protection Equipment) at all times. Instead of handshakes, you will be greeted with a heart warm wave. There you will find a shoe sanitizing mat and hand sanitizer available as you are walking in. There will also be indications of where to stand for safe distancing during the registration process.

 

Protocols to follow for our guest's health and safety

Our home and guest care is more important now than ever. With our consistent cleaning processes and around-the-clock support, our business model gives our guests extra confidence and makes it possible for them to have a worry-free and well-deserved trip.

In addition to our standard housekeeping procedures, we've added an enhanced protocol for vacation rental cleanliness from Vacation Rental Housekeeping Professionals (VRHP) and the Vacation Rental Management Association (VRMA) to meet the Sanitary/Hygiene Guidelines.

Employee protective equipment: Employees have been trained and are provided with personal protective equipment (gloves, face masks, ect.) a must wear at all times while visiting homes for maintenance, housekeeping, or any other purpose.

Enhanced sanitizing and disinfecting procedures: Once a home is thoroughly cleaned, we treat both hard and soft surfaces with  EPA-approved disinfectant, paying special attention to all touch surfaces.

For example;
  • Doorknobs and handles (inside and out)
  • Sliding door handles
  • Light switches
  • Remote controls
  • Lockboxes
  • Armrest of chairs
  • Refrigerator door handles
  • Oven door handles
  • Microwave door handles
  • Toilets
  • Faucets and knobs
Additional home care information:
  • All linens and such are cleaned/washed before your arrival following sanitary protocols.
  • We have removed items that are difficult to clean between guests (decorative pillows, extra blankets, pillow shams, etc.)
  • All in-person maintenance calls will be limited to emergency only, and will only go inside the property when it is absolutely necessary.
Additional sanitation & disinfecting time: We’ve implemented additional operations to give our housekeepers more time in each property before and after each reservation. Therefore, there will be no back to back rentals, giving employees the necessary time to complete the all must follow procedures.

For additional information please contact us at;

Email:  [email protected] 
US: 602-218-7300
MX: 011-52-638-388-8747
Toll-Free 1-844-828-4503 

 
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