Check-in, keys, pets, payments and more — straight from our local team in Rocky Point.
Check-in is at 3:00 PM and check-out is at 11:00 AM (Arizona/Sonora time).
Yes, when no other guests are checking out of the home that same day — on those days our cleaning team needs from 11:00 AM to 3:00 PM to get it ready. Early check-in has a $30 fee: before you arrive we send a supervisor to inspect the home and make sure nothing is missing. With early check-in you can pick up your keys any time after 11:00 AM. Ask for it when you book or before your arrival.
Usually yes, up to two hours (until 1:00 PM), as long as no guests are checking in that same day. The late check-out fee depends on the property — ask us and we'll confirm it for your home.
Our office is open from 8:00 AM to 6:00 PM at Blvd. Benito Juárez 374B, Puerto Peñasco. Keys are picked up at the office from 3:00 PM, or from 11:00 AM if you arranged early check-in. Most of our guests drive from Phoenix (about 3½ hours) and arrive around noon — if your home is ready, we're glad to hand you the keys early.
Just let us know your arrival time. On busy weekends we often stay late until the last guests arrive, up to about 9:30 PM. Otherwise we leave your keys in a secure lockbox at our office and send you the code and directions by text message and email.
In homes marked Pet Friendly, yes — $25 per pet. Resort condos (Princesa, Pinacate and Las Palmas) do not allow pets. Please tell us in advance that you're bringing pets so we can schedule a deep cleaning after your stay — that's what the pet fee covers. Pets must be supervised and can't be left alone in the home, and guests are responsible for any damage they cause.
If you cancel more than 25 days before check-in, a $100 cancellation fee applies. If you cancel within 25 days of check-in, the down payment is not refunded.
A down payment of about 30% secures the reservation when you book; the balance is due at check-in. We accept credit and debit cards, cash, and checks (ask us how).
Pick a home and your dates at https://www.rockypointbeachhomerentals.com/en/, get an instant quote and pay securely online. Booking direct with our local team avoids the extra service fees of booking sites.
Las Conchas (beachfront and ocean view homes), Sandy Beach (including the Princesa, Pinacate and Las Palmas resorts), Mirador, Cholla Bay and in town Puerto Peñasco.
Yes — several of our homes sleep 12 to 18 guests. See all homes and their capacity at https://www.rockypointbeachhomerentals.com/en/.
Email reservations@mardecortezrentals.com, call +1-602-218-7300 from the US or +52-638-388-8747 in Mexico. Our team speaks English and Spanish.
Didn't find your answer? Contact us — or read our full rental policies.